Callan Tiling
1. About these terms
These Terms of Service govern your use of the Callan Tiling website and any services provided by us. By using our website, contacting us, or booking work, you agree to these terms.
2. Our services
Callan Tiling provides domestic and commercial tiling services across Liverpool, St Helens, Manchester and surrounding areas. Service availability may vary depending on scheduling and project scope.
3. Quotes and pricing
Quotes are based on the details provided at the time and may change if the scope changes. For example:
- Measurements or site conditions differ from what was described.
- Tile choice, adhesive, grout, trims or prep requirements change.
- Unexpected issues are discovered (e.g., damaged substrate, damp, uneven floors).
4. Bookings and scheduling
Start dates are agreed in advance. Any timelines provided are estimates and may be affected by material lead times, site readiness, or unforeseen circumstances.
5. Cancellations and rescheduling
If you need to cancel or reschedule, we ask for as much notice as possible. Where we have already purchased materials or reserved significant time, costs may be recoverable.
6. Customer responsibilities
To help work run smoothly, you agree to:
- Provide safe access to the work area and keep it reasonably clear.
- Ensure utilities are available where required (water/electric).
- Confirm tile and material selections before work begins.
- Inform us of any known issues (e.g., leaks, electrical hazards, asbestos risk).
7. Website use
You agree not to misuse this website, attempt unauthorised access, or use content in a way that infringes intellectual property rights.
8. Intellectual property
All content on this website (including text, images, and branding) is owned by Callan Tiling or used with permission. You may not copy, reproduce, or redistribute it without written consent.
9. Liability
We take care to provide accurate information, but we do not guarantee the website will be error-free, uninterrupted, or always up to date. To the extent permitted by law, we are not liable for indirect losses arising from website use.
10. Links to other websites
Our website may contain links to third-party sites. We are not responsible for their content, terms, or privacy practices.
11. Changes to these terms
We may update these Terms of Service from time to time. The “Last updated” date will change if we make updates.
12. Contact
If you have questions about these terms, email us at queries@callantiling.co.uk.